About Us
Detroit K-9 Pet Supplies is a family owned and operated business. The love for service and animals is what started the store and is what continues to help the store grow.
Mission Statement
At Detroit K-9, our success is compelled by our associates' commitment to our customers and the company’s values, vision, and safety. It is our goal to grow and expand to further serve more residents and continue community services.
Our Commitments
Providing superior value pet food and supplies at cost effective prices to nurture physical, mental, and emotional well-being of our customers' pets.
We value your pets' needs and are committed to offering services and products to give your pets a healthier life.
Our Values
Exceptional Customer Service – Making owning a pet easier and affordable.
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Learning – Gaining the knowledge and skills to adapt, lead, and execute – always striving to do better.
Continuous Improvement – Always striving for new ideas and to do things better to improve quality, safety, and efficiency while cuttings costs for our customers.
Teamwork – Achieving results through collective and cooperative organization that thrives on trust and teambuilding.
Performance – Evaluating accomplishments on accountability to ourselves and team members.
Recognition – Acknowledging and thanking our associates for gainful performance and exceptional customer service.
Integrity – Ethical, honest, and leading by example behavior toward team members and customers.
Our Vision
Pet Ownership and Well Being at Affordable Prices.
We believe it is our duty to contribute to the well-being and health of your pet to promote love, happiness, and secure pet – human relationships.
To reduce pet abandonment and encourage Michigan PetLaws by providing affordable pet food, supplies, and medications.
Safety
The safety of our customers, their pets, and our staff is paramount. We are committed to maintaining our zero injury rate by implementing more safety goals and training for all Detroit K-9 locations.